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Terms of Use - Lost Device Map

Terms of Use

Last updated: 1 October 2026

These Terms of Use explain the rules for using Lost Device Map.

By creating an account or using the website, you agree to follow these Terms of Use.

1. About Lost Device Map

Lost Device Map is a community website that allows registered users to record information about lost or stolen devices and their last known locations.

The service is intended to help users organise and share information that may assist with locating or recovering their devices.

2. Who Can Use the Website

You must provide accurate information when creating an account.

You are responsible for keeping your account credentials secure and for activity carried out through your account.

3. Creating and Using an Account

You must not create an account using another person's identity or information without permission.

You must not attempt to access another user's account.

If you believe your account has been accessed without permission, please contact the website administrator.

4. Submitting a Device Report

When submitting a device report, you should provide information that is accurate to the best of your knowledge.

This may include information such as:

  • Device type
  • Brand and model
  • Colour
  • Case or identifying characteristics
  • Last known location
  • Date and time the device was last seen
  • Information about where the device was found, if recovered

5. Accuracy of Information

You should not knowingly submit false, fraudulent, misleading or deliberately inaccurate information.

If you discover that information in your report is incorrect, you should update the report where the website provides an appropriate option.

6. Location Information

Important: Location information submitted to Lost Device Map may be visible to other registered users. Do not submit a location if you do not want that location to be shared through the service.

You should only submit location information that you are authorised to provide.

Do not use the service to deliberately track, monitor or locate another person without a legitimate reason and appropriate authority.

7. Information Visible to Other Users

Certain information contained in device reports may be visible to other registered account holders.

You should therefore avoid including personal information that is not necessary for identifying or recovering the device.

Do not include passwords, authentication codes, bank details, payment information or other sensitive credentials in a device report.

8. Prohibited Use

You must not use Lost Device Map to:

  • Submit deliberately false reports
  • Harass, threaten or intimidate another person
  • Stalk or monitor another person
  • Publish another person's private information without a legitimate reason
  • Attempt to gain unauthorised access to the website or another account
  • Interfere with the operation or security of the website
  • Upload malicious software or harmful code
  • Use the website for unlawful purposes

9. False or Misleading Reports

Reports that appear to contain false, fraudulent or deliberately misleading information may be reviewed by the website administrator.

Where appropriate, the report may be corrected, restricted or removed and the associated account may be suspended or terminated.

10. Harassment and Abuse

Lost Device Map must not be used to threaten, harass, intimidate or target other people.

If you become aware of content or behaviour on the website that may present a safety risk, please contact the website administrator.

Government guidance for online platforms recommends clear rules and processes for dealing with harmful user-generated content.

11. Emergency Situations

Lost Device Map is not an emergency service and is not a replacement for the police or emergency services.

If your device has been stolen, you should consider reporting the theft to the appropriate police service and contacting your mobile network provider, insurer or other relevant organisation where appropriate.

Do not confront or attempt to detain a person because a location displayed on Lost Device Map appears to indicate where your device may be.

If you are in immediate danger or believe there is an emergency, contact the appropriate emergency service.

12. Removal of Content

The website administrator may review and remove reports or other content where there is a reasonable concern that the content:

  • Breaches these Terms of Use
  • Contains false or deliberately misleading information
  • Creates a safety or privacy risk
  • Contains unlawful content
  • Contains information that should not have been submitted

Where appropriate, users may contact the administrator about content that they believe should be reviewed.

13. Suspension or Termination of Accounts

An account may be suspended or terminated if there is a reasonable basis to believe that the account has been used in breach of these Terms of Use or for unlawful or harmful activity.

Where appropriate, the administrator may also restrict access to particular reports or features.

14. No Guarantee of Device Recovery

Lost Device Map does not guarantee that a lost or stolen device will be located or recovered.

Information submitted by users may be incomplete, inaccurate, outdated or incorrect.

Users should independently verify information before taking action based on a report.

15. Website Availability

We aim to keep Lost Device Map available and functioning, but the website may occasionally be unavailable because of maintenance, technical problems, security issues or other circumstances.

16. Third-Party Services

Lost Device Map may use third-party services to provide hosting, maps, email, authentication, security or other functionality.

Third-party services may have their own terms and privacy policies.

17. Changes to These Terms

These Terms of Use may be updated from time to time as the website develops or its features change.

The latest version will be made available on this page.

18. Contact

If you have a question about these Terms of Use, a report, another user's content, or the operation of Lost Device Map, please contact the website administrator using the contact email displayed on the website.

Email: lostmap2026@gmail.com