Privacy Notice
This Privacy Notice explains how Lost Device Map collects, uses, stores and protects personal information when you use this website.
1. Information we collect
Depending on how you use the website, we may collect the following information.
Account information
- Username
- Email address
- Telephone number
- Account creation date
- Email verification status
- Phone verification status
Security and technical information
- Registration IP address
- Login IP address
- Browser and device user-agent information
- Login and logout times
- Session information
- Website page-access information
- Session duration
Device report information
When you submit a device report, we may collect information including:
- Device type
- Brand
- Model
- Colour
- Device case description
- Lost or stolen status
- Date and time the device was last seen
- Latitude and longitude of the reported location
- Place or location description
- Additional information about where the device was last seen
- Recovery date and time, where applicable
- Recovery location, where applicable
- Recovery details, where applicable
- Other information that you voluntarily include in the device report
2. How we use your information
We use information collected through the website for purposes including:
- Creating and managing user accounts
- Verifying user accounts
- Providing the lost and stolen device mapping service
- Displaying device reports to registered users
- Recording whether a reported device has been recovered
- Maintaining website security
- Detecting and investigating misuse of the service
- Maintaining technical and administrative records
- Responding to support requests
3. Information visible to other users
Some information contained in a device report may be visible to other registered users of Lost Device Map.
Information that may be displayed to registered users can include:
- Device type
- Brand and model
- Colour
- Case description
- Reported date and time
- Reported location
- Device status
- Recovery information that has been submitted for display
Your email address, telephone number, registration IP address, login IP address, browser information and private account information are not intended to be displayed through the shared device map.
4. Location information
Device reports can contain geographical location information, including latitude and longitude.
You should only submit a location that you are comfortable sharing with other registered users of the service.
In particular, you should consider whether a precise location could reveal your home address, workplace or another location that you do not want to disclose.
5. Login and website activity information
When you log in, the website may record information about the login session, including login time, last recorded activity, logout or timeout time, IP address, browser information and session information.
We may also record which pages are accessed while using the service. These records are used for security, administration, troubleshooting and service management.
6. Retention of information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Notice, subject to applicable legal and operational requirements.
| Information | Planned retention |
|---|---|
| Account information | While the account exists, subject to applicable deletion and retention requirements. |
| Registration IP address | Up to 12 months. |
| Login IP address and browser/device information | Up to 12 months. |
| Login and activity history | Up to 24 months. |
| Page-access history | Up to 12 months. |
| Active device reports | While the report remains active, subject to review and applicable requirements. |
| Recovered device reports | Up to 24 months after the device is recorded as recovered. |
| Audit records | Up to 24 months. |
7. Who can access your information
Access to personal information is restricted according to its purpose.
Registered users may be able to view information contained in device reports through the shared service.
Administrative information such as account details, IP addresses, login history, page-access history and audit information is restricted to authorised administrators.
8. Information security
We take reasonable technical and organisational measures to protect information held by the service against unauthorised access, alteration, disclosure or destruction.
However, no internet service can guarantee absolute security. You should avoid submitting information that you do not need to provide or that you would not want to be shared with other registered users.
9. Cookies and sessions
The website uses cookies and session technologies necessary for functions such as authentication, maintaining login sessions and protecting forms against unauthorised requests.
10. Your data protection rights
Depending on the circumstances and applicable data protection law, you may have rights relating to your personal information, including rights to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information in appropriate circumstances
- Request restriction of processing in appropriate circumstances
- Object to certain processing
11. Deleting your account
You may request deletion of your account and associated personal information.
Some information may need to be retained for a limited period where this is necessary for security, legal obligations, dispute resolution, fraud prevention, audit purposes or other legitimate requirements.
12. Third-party services
If third-party services are used to provide functions such as email delivery, hosting, maps, authentication, analytics or security, relevant information may be processed by those service providers where necessary to provide the service.
Details of specific third-party providers will be added to this Privacy Notice when those services are introduced.
13. Changes to this Privacy Notice
This Privacy Notice may be updated from time to time to reflect changes to the website, the information we collect, applicable legal requirements or how the service operates.
The latest version will be published on this page together with the date on which it was last updated.
14. Contact
If you have a question about this Privacy Notice, your personal information, or how Lost Device Map handles your data, you can contact us at:
Email: lostmap2026@gmail.com
15. Complaints
If you are unhappy with how your personal information has been handled, you should normally contact the website administrator first so that the matter can be investigated.
You may also have the right to complain to the UK's Information Commissioner's Office (ICO).